Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2020 revenue figures and the 602nd largest public company in the world, according to the Forbes Global 2000 ranking
Experience in Providing L1 Application support
Experience in documenting L1 task and to be performed on routine basis.
Knowledge in database or Data Migration/Data base Transfer would be nice.
Should ready to work on all holidays where in comp-off can be availed.
Should be ready to work in 24*7 supports which include night shifts (sometime).
Knowledge in IT Application support. But not in Hardware/networking support.
Knowledge in troubleshooting Web based / Windows based Applications
Location : Bangalore
Dealing with clients for trouble shooting their queries
Meeting upon daily targets
Managing calls for various clients – Domestic / International
Location : Pune